Privacy Policy

1. Overview

ji89 ("ji89," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access and use the ji89 online gaming platform at ji89.net. This Privacy Policy describes how ji89 collects, processes, stores, and protects your personal information in connection with your use of our services.

This Privacy Policy applies to all ji89 services, including our website, mobile platform, live casino, sports betting, slots, bingo, and all other features accessible through ji89.net. By registering an account or using any ji89 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

ji89 processes personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to ensuring that your personal information is handled with the highest standards of care, confidentiality, and security.

2. Data We Collect

ji89 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:

• Identity Data: Full name, date of birth, nationality, government-issued ID number (e.g., SSS, PhilHealth, UMID, passport, driver's license).
• Contact Data: Email address, mobile number, residential address (including city, province, and postal code within the Philippines).
• Account Data: Username, encrypted password, account preferences, communication preferences, and account activity history.
• Financial Data: GCash account details, PayMaya account details, BPI/BDO/Metrobank account information, transaction history, deposit and withdrawal records.
• Gaming Data: Game history, betting records, wagering activity, session duration, game preferences, and bonus usage.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and session identifiers.
• Usage Data: Pages visited, features used, click patterns, time spent on platform, and navigation paths.
• Communications Data: Records of your communications with ji89 support, including live chat transcripts and email correspondence.

ji89 does not collect sensitive personal information beyond what is strictly necessary for identity verification, age verification (21+ requirement), and compliance with anti-money laundering (AML) regulations.

3. How We Use Your Data

ji89 uses your personal data for the following purposes:

• To create, verify, and manage your ji89 account.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, and Metrobank.
• To verify your identity and age (21+ requirement) in compliance with Philippine gambling regulations and PAGCOR guidelines.
• To provide customer support and respond to your inquiries via live chat and email.
• To personalize your gaming experience and deliver relevant promotions, bonuses, and Rewards program offers.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• To comply with applicable laws, regulations, and regulatory requirements, including reporting obligations to PAGCOR and other Philippine authorities.
• To improve the ji89 platform, analyze usage patterns, and develop new features and services.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To enforce our Terms & Conditions and other platform policies.

4. Legal Basis for Processing

ji89 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the ji89 gaming services you have registered for).
• Legal Obligation: Processing is necessary to comply with applicable laws, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for ji89's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: Where required by law, ji89 will obtain your explicit consent before processing your personal data for specific purposes, such as marketing communications.

5. Data Sharing & Disclosure

ji89 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your financial transactions.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers to verify your identity and age.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law.
• Technology Partners: Cloud hosting providers, cybersecurity firms, and analytics platforms that support the operation of the ji89 platform, subject to strict data processing agreements.
• Law Enforcement: Philippine law enforcement agencies, courts, or other public authorities where disclosure is required by law or necessary to protect the rights and safety of ji89 or its users.

All third parties with whom ji89 shares personal data are required to maintain appropriate technical and organizational security measures and to process personal data only in accordance with ji89's instructions and applicable law.

6. Data Retention

ji89 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with ji89 and for a period thereafter as required by applicable law.

Specifically, ji89 retains account and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements. Gaming activity records may be retained for up to seven (7) years for regulatory compliance purposes.

When personal data is no longer required, ji89 will securely delete or anonymize it in accordance with our data retention and disposal procedures.

7. Security Measures

ji89 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ji89 platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Multi-factor authentication options for account access.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, ji89 will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act of 2012.

8. Cookies & Tracking Technologies

ji89 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect anonymized data about how users interact with the ji89 platform, helping us improve our services.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotions and offers based on your activity on the platform. You may opt out of marketing cookies via your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ji89 platform.

9. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji89:

• Right to Access: You may request a copy of the personal data ji89 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to ji89's legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact ji89's Data Protection Officer at [email protected]. ji89 will respond to all verified requests within thirty (30) days.

10. Minors

The ji89 platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. ji89 does not knowingly collect personal data from individuals under the age of 21. If ji89 becomes aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account.

If you believe that a minor has registered on the ji89 platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Third-Party Services

The ji89 platform may integrate with third-party services, including payment gateways (GCash, PayMaya, BPI, BDO, Metrobank), game providers, and analytics platforms. These third parties operate under their own privacy policies, and ji89 is not responsible for their data practices.

ji89 does not include external links to third-party websites within the platform. Any third-party integrations are strictly for the purpose of delivering ji89 services to you and are governed by data processing agreements that require compliance with applicable data protection laws.

12. Policy Changes

ji89 reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Where changes are material, ji89 will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect.

Your continued use of the ji89 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how ji89 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or ji89's data protection practices, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on ji89.net

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ji89 has not handled your personal data in accordance with the Data Privacy Act of 2012.